PANDORA Jewelry in Oxon Hill, MD Closed now

Reviews about PANDORA Jewelry

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  February 12, 2019, by Femi Palmer
  If you value your sanity do not come here. From attitudes from sales associates to long waiting periods, there's no accommodating system to make sure all customers are serviced fairly. If you see something online and know what exactly you want, don't expect to come in and just buy it. You're better off ordering online. We waited an hour for a sales associate to assist us. I heard an associate talking trash about a customer that waited longer than me because she voiced her frustration about the associates to the "manager". The "manager" I quote because she seemed equally annoyed and did not provide any real substance to leading a team. She did not want to engage the customers concerns or provide any solution. Also, I watched customer be assisted for HOURS and walk out the store without buying anything. I think that's poor management when you have customers waiting knowing what they want and could not purchase quickly. I been to this location once before and did not recognize anyone. The store waiting area had empty water bottles on the table but the "manager" did not bother cleaning off the table while she was so unbothered with customers. My advice: go to Pentagon City Pandora if you would like quality service and an exception environment.